Effective Date: 15/7/2025

JuYi Crane (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information in accordance with applicable laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), China’s Personal Information Protection Law (PIPL), and other relevant regulations.

Please read this policy carefully. By accessing or using our website https://www.juyicrane.com (the “Site”), you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Site.

1. Information We Collect

We may collect various types of information, including:

a. Personal Data

Directly or indirectly identifiable information, such as:

• Name

• Email address

• Phone number

• Physical address

• Payment details (processed through secure third-party services)

• Login credentials

• Demographic data (age, gender, etc.)

Any other information you voluntarily provide

b. Automatically Collected Data

Information collected through technology, such as:

• IP address

• Device information (type, operating system, browser type)

• Cookies and tracking technologies

• Usage data (pages visited, time spent, clicks, navigation paths)

c. Third-Party Data

Data received from third-party services, integrations, or social media platforms when you connect or interact with our services.

2. How We Use Your Information

Your data is used for purposes including, but not limited to:

Provision of Services: To operate, maintain, and improve our website and services, including processing transactions and customer support.

Communication: To send updates, newsletters, marketing communications (subject to your preferences and applicable law), and respond to inquiries.

Personalization: To tailor content and user experience based on your preferences.

Legal and Security Purposes: To detect, prevent, or address fraud, security issues, or technical problems.

Legal Compliance: To comply with legal obligations or enforce our terms of service.

3. Legal Bases for Data Processing (GDPR Compliance)

We process your personal data based on the following legal grounds:

Consent: When you have given explicit consent.

Contractual Necessity: To fulfill contractual obligations or provide requested services.

Legal Obligation: To comply with legal requirements.

Legitimate Interests: For ensuring security, fraud prevention, or improving services, provided your rights are not overridden.

4. Sharing and Disclosure of Your Information

We do not sell or rent your personal data. However, we may share your data with:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processors, hosting providers, analytics, and customer support.

Legal Authorities: When required by law, regulation, or legal process.

Business Transfers: In connection with mergers, acquisitions, or sale of assets.

Affiliate Entities: Within our corporate group for operational purposes.

All third parties are bound by confidentiality and data processing agreements to protect your data.

5. International Data Transfers

Your information may be transferred to, stored, and processed in countries outside your country of residence, including countries with different data protection laws. We implement appropriate safeguards, such as Standard Contractual Clauses and Privacy Shield mechanisms, to ensure legal compliance.

6. Data Security Measures

We adopt appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure servers. Despite these efforts, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices (Applicable Laws)

Depending on your jurisdiction, you may have rights including:

Access: To request access to your personal data.

Correction: To update or correct inaccurate or incomplete data.

Deletion: To request deletion of your personal data.

Restriction: To restrict or object to certain data processing activities.

Data Portability: To obtain and reuse your data for your own purposes.

Withdraw Consent: To withdraw consent at any time where processing is based on consent.

California Residents: Under CCPA, you have the right to opt-out of the sale of personal data and to request information about the data we collect and share.

European Residents: Under GDPR, you may have the right to lodge a complaint with a supervisory authority if you believe your data rights are violated.

To exercise these rights, contact us at: support@juyicrane.com.

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze site traffic, and deliver targeted advertising. You can manage your cookie preferences via your browser settings or through our cookie management tools.

9. Children’s Privacy

Our services are not directed at children under 13 (or applicable age in your jurisdiction), and we do not knowingly collect personal information from children. If we become aware of such data, we will delete it.

10. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we revise the “Effective Date” at the top of this page. We encourage you to review this policy regularly.

12. Contact Information

For questions, requests, or concerns regarding your privacy rights, please contact us at:

Email: support@juyicrane.com

Address: 3rd Floor, Building T3, Haigu Technology Building, Baoan District, Shenzhen, China

Phone: +86 400-808-5999